> ## Documentation Index > Fetch the complete documentation index at: https://docs.attensira.com/llms.txt > Use this file to discover all available pages before exploring further. # Queue: Needs you and Running > One list for everything waiting on you and everything in flight, for one brand or all of them. Approve, decline, edit, answer, stop and undo from the row or from the panel beside it. The **Queue** is the [Inbox](https://docs.attensira.com/agent/inbox.md) at `/inbox`: one list with two tabs, **Needs you**, everything waiting on a person, and **Running**, everything in flight. It opens in [the thread view](https://docs.attensira.com/app/harness.md). `/inbox?tab=running` opens it on **Running**, and `/inbox?brands=all` on every brand. * Rows waiting on you, and outreach emails waiting to be sent, are under **Needs you**. * Work that is approved and moving is under **Running**, together with the runs going on right now. * What your own assistant filed is not a separate list: its open rows are in **Needs you** and its moving ones are in **Running**. What already shipped is on [Deliverables](https://docs.attensira.com/agent/deliverables.md). A row you snooze leaves the queue and comes back under **Needs you** when its time comes; there is no separate list of snoozed rows. ## Needs you Each row is one thing waiting on you: a sentence, the reason in a line under it, and at most three buttons. The order is: 1. A change that will ship on its own when its 48-hour window ends ("Ships Thu 09:00 unless you stop it"), soonest first. If nobody looks at it, it ships, so it leads. 2. Everything else by how long it has waited, oldest first. A row that has waited a day or more says so: **Waiting 3 days**. What a row offers depends on what it asks: | Row | Buttons | | - | - | | A change that is safe to approve without opening it (reversible, no claim, no spend) | **Approve**, **Decline**, **Edit** | | Any other change | **Review**, **Decline**, **Edit**. The yes is in the panel, next to what it approves | | A change inside its 48-hour window | **Stop**, **Review** | | A run asking for a yes | **Approve**, **Decline**, **Open** | | A question for you | **Answer**, **Not doing it**, **Open** | | Something only you can do | **Done**, **Not doing it**, **Open** | | An email for you to send | **Open**. The panel shows the email. You hand it to your own mailbox, or mark it sent, from **Emails to send** (`/inbox?tab=outreach`), which the panel links. For another brand's email, switch to that brand first | **Decline** from the queue records the reason as "not now". To give a different reason, or a note the next draft should learn from, decline from the change's own page. ## Running Runs come first, the ones waiting on your answer before the rest. Then comes work you already approved that is on its way or live. * A run has **Stop**. A run waiting on you also has **Answer**, which opens it in the panel with a link to its thread, where you answer. * A change that is live has **Undo** while its 30-day way back is open. Undo works the same way as on the change's own review page. * A change inside its 48-hour window has **Stop** here too. A change you approve under **Needs you** moves to **Running** once the next read shows it moving. ## One brand or all brands The queue shows the brand the switcher is on. With more than one brand in your organization, **All brands** shows every brand at once, grouped by brand. The brands follow the queue's own order: the brand with the row that comes first in the queue leads, and each group keeps that order. If one brand's rows can't be read, the queue says which brand and leaves it out of the counts. It never shows that brand as having nothing waiting. ## The panel beside the list Click a row, or press **Enter** on it, to open it in the panel on the right. The panel shows what the row changes and why, the draft itself, and every action it has. A change that can't be undone once it ships says so here, before the **Approve** button. The panel stays on the row you picked until you pick another one or switch to another tab yourself. **Edit** on an article, a post or a rewrite opens the draft in the panel. Change it, then press **Approve with your edit**. Any other change is edited section by section on its own review page, and **Edit** opens that page. On a screen narrower than 1024 pixels there is no room beside the list. The same panel opens full screen instead, with **Back to the queue** at the top. It works for every brand's rows, including on **All brands**. Where a row has a page of its own (a change's review, a run's thread), the panel links to it. ## When an action doesn't go through A row leaves the list as soon as you act on it, and the queue says what happened in one line, for example **Approved "Rewrite the pricing page".** * **It failed.** The row comes back in the same place with the reason in our words and **Retry**. In the panel, every other action stays available too, so you can change your mind. Nothing disappears without a line saying where it went. * **Someone already answered it** in Slack, by email, over MCP or in another tab. The row stays gone and the line says so, for example "Already approved by a member of your workspace". There is nothing to retry. * **Your stop arrived after it shipped.** The row says "It shipped a moment before your stop." and offers **Undo** instead of **Retry**. A button stops taking presses as soon as you press it, so a double tap sends one action. ## Keys | Key | Does | | - | - | | **j** / **k** (or the arrow keys) | Move down and up | | **Enter** | Open the row in the panel | | **a** | Approve, but only a change that is safe to approve without opening it. Any other row says "Open it to approve" | | **d** | Decline | | **e** | Edit | | **?** | Show or hide these keys | The keys do nothing while you are typing in a field. ## Staying current While the page is open, the queue reads again within two seconds of any of these happening in your organization: * a new row or question for you * a run finishing * a change shipping, going live, or being taken back It also reads every minute while you can see it, and as soon as you come back to the tab. A decision made somewhere else (Slack, email, MCP, another tab) clears its row on the next of those reads, which is within a minute. If a read fails after the first one, the rows stay on screen with a line saying they may be out of date, and **Retry**. ## From the command palette Press **⌘K** (Ctrl-K on Windows and Linux) on any page to open the command palette. Each time it opens, it reads the queue for the brand the switcher is on, and lists these at the top, under **Queue**: | Command | Acts on | | - | - | | **Approve next** | The first row under **Needs you**, and only when that row is a change that is safe to approve without opening it, the same rule as the **a** key | | **Decline next** | The first row under **Needs you**, when it offers **Decline**. The reason is recorded as "not now", as in the queue | | **Stop** | The first row under **Running** that offers **Stop**: a run, or a change inside its 48-hour window | | **Undo** | The first change under **Running** that offers **Undo** | Each one names the row it will act on, for example **Approve next: "Rewrite the pricing page"**, and its brand. A command with nothing to act on is not listed at all: with no run going there is no **Stop**, and if the queue can't be read none of them are listed. What happened comes back in one line, as in the queue: for example **Approved "Rewrite the pricing page".**, the reason when it failed, or that someone already answered it somewhere else. If a stop arrives after the change shipped, the line says so; undo it from the queue. To move to another brand, type its name or "switch" into the palette and pick **Switch to** that brand. It opens Today for that brand, as the switcher does. With one brand there is nothing to switch to, so nothing is listed. Nothing in the palette raises an autonomy level or a budget. ## Over MCP and the API The queue has no powers of its own. Every action on it is the [`act`](https://docs.attensira.com/api/endpoints#post-/v1/actions) verb on the same row (`approve`, `decline`, `edit`, `answer`, `undo` or `stop`), the same verb MCP's `act` tool calls. The list is `GET /v1/queue`. It returns, for every brand: * the rows waiting on a person, oldest first * the live sessions, the ones waiting on you first Each row and session carries its `project_id`, and the response has a count per brand. **Done** on something only you can do is the Inbox's resolve, [`POST /v1/inbox/tasks/{id}/resolve`](https://docs.attensira.com/api/endpoints#post-/v1/inbox/tasks/id/resolve). `act` does not cover it yet. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.